Wednesday, October 18, 2023

"So, what's new and different with dishwashers today?"

I can only think of two occasions where the above question usually gets asked:  1) When your dishwasher breaks, or 2) when you are renovating, and have decided to replace your dishwasher because you're upgrading all the appliances.  Even then, the dishwasher tends to be a "tag-along" piece -- it's usually the refrigerator or stove that drives the decision where appliance brands and style are concerned.

Still, almost every modern kitchen leaves a space for a dishwasher.  So just "what is new, you ask?  Well actually (since you asked), quite a bit!  

Size

With the exception of a couple of sizes used for ADA kitchens, dishwashers are all the same size externally:  24"wide, 34" high (with a little flexibility for installation purposes), and 24" deep (same as a typical kitchen cabinet).  Internally, however, manufacturers keep finding ways to create more space, which is especially handy for platters and other oversized plates!

Style

Today's dishwashers tend to be sleeker looking.  Controls are often located at the top of the dishwasher instead of the front.  This gives the appliance a more "minimalist" look, keeping with general kitchen design trends in recent years.  Depending on the model, you can purchase a model with a towel bar handle (nice if you are "branding" a new kitchen, where all appliances have the same look and detail), or a unit with a "pocket" handle.  As an example, take a look at the pictures and links below of Frigidaire Gallery dishwashers displaying both handle and pocket models.



https://www.mannystv.com/products/Frigidaire/frig/fgid2476sf.html

https://www.mannystv.com/products/Frigidaire/frig/fgip2468ud.html


Noise

Sometime around twenty years ago, companies began to pay more attention to noise when designing and promoting their dishwashers.  I remember back in the late 90's selling Bosch dishwashers.  These models would sell for about $100 - $200 more than average (which meant around $499 - $699 back then!), and were promoted as not only a superior built product, but also noticeably quieter!!  Through the '00s and 10's, most companies began to brag about their machines' quiet operation.  Decibel (dba) ratings became part of the product spec sheets.  Now, generally speaking, you pay for "quiet" today.  As you progress through fancier and more expensive models in a brand's lineup, the decibel ratings reduce as th dishwashers get quieter.  

Safe to say however, as long as you aren't buying an extremely "entry-level" model, you will be getting a dishwasher whose noise level will at the least not offend you, and (for pricier models) is virtually silent!

Loading

As I mentioned above, today's dishwashers have more room on the inside.  The tubs tend to extend closer to the ground, adding about 2" vertically to the interior space.  As you progress in price, you will find bowl tines that can be flipped down to make loading odd shaped items easier.  Dishwashers have also become easier to load.  Many models employ adjustable upper racks that can be moved up or down about an inch and a half, creating more space for large plates or glasses.  I think the biggest innovation in the last decade plus is the addition of a third rack at the top of the tub.  This can be used to lay tongs, serving ladels, lids, etc., across the rack, freeing up more space on the other racks for your other dishes.  No more squeezing the grill tongs between the glasses on the upper rack, for example!!   



These racks tend to be flat, in order to minimize the loss of height on the traditional upper rack.  In the case of Kitchenaid shown below however,  the third rack adds more depth, making this rack even more useful!

https://www.mannystv.com/products/KitchenAid/kta/kdfm404kps.html













Efficiency

The D.O.E. has mandated substantial reductions in energy usage and water consumption on all household appliances, and dishwasher energy consumption has been substantially reduced as a result!  Almost all dishwashers that we sell qualify for "Energy Star" status, which might - depending on your town - qualify you for a small rebate from your utility company.  Even if you aren't rebate eligible, you will still enjoy significant savings in both electric and water usage.  

Even if you don't have a full load, go ahead and run your dishwasher anyway!  On average, you will use more water handwashing dishes in two minutes than your dishwasher uses throughout the entire cycle!  

Segueing from efficiency, I would like to address the (by far) most common complaint about today's dishwashers:

Cycle times are - greatly - increased!!

Yes, your new dishwasher will take longer to perform its duty.  The "normal" cycle on your unit will be slightly over two hours - and no, there is nothing you can do about this - other than use the "short" cycle (48-60 minutes), or the "1 hour" wash cycle many models provide in response to consumer complaints regarding, well, long cycle times!  At least you can hopefully take solace in the fact that you are saving both water and electricity (this is true, even though the unit runs longer).  Also, today's dishwashers generally run much quieter than models in the past.  You won't find yourself raising your voice or turning up the TV to compensate for dishwasher noise anymore!

There's one last feature in today's dishwashers, probably the most important:

Dishwashers clean better!!

The modern dishwasher is meant to live up to its name.  Manufacturers have added internal water heaters to raise water temperature to 140 or even 160 degress to help dissolve grease better.  Improved filtering systems do a better job capturing food particles, preventing these from being redeposited on your plates and glasses.  Racks are designed to work better in conjuction with the wash arms.  

Hopefully this helps.  Your salesperson can help you find the combination of features, color, and price that matches your needs.

Two final thoughts:

1) Installation.  Dishwashers are considered a "built-in" appliance, as opposed to say a refrigerator or clothes washer.  Professional installation is often needed.  Manny's does offer replacement installation for a reasonable fee (see your local store for specifics).

2)  This is my favorite "helpful hint", one that I share at the end of any dishwasher sale!  Unless you have "instant hot" water in your kitchen, prime your hot water before running the cycle!  As mentioned before, today's dishwashers employ internal water heaters to help improve performance.  All dishwashers, including premium brands such as Kitchenaid and Bosch, still benefit from starting with hot water.  Simply turn the sink's hot water on until it begins to feel hot to the touch, then run the dishwasher.  Your dishes will appreciate the boost!



Monday, October 2, 2023

Things Fall Apart

A little over a month ago I flew out to San Franciso to spend a few days visiting my son and his fiance'.  I planned on taking the "Red-Eye" back, so beforehand I stopped in at a Barnes and Noble to find something to read on the overnight flight.  I stumbled across "Things Fall Apart".  If you're not familiar with this novel (and to my embarrassment I had only vaguely heard of it - my loss!), it is an universally acclaimed, relatively short, and very readable story of the beginnings of European encroachment on an African civilization.  

https://www.barnesandnoble.com/w/things-fall-apart-chinua-achebe/1116754130

When I returned to work a couple of days later, it occurred to me that this title, "Things Fall Apart", also applies in a way to my own profession.  At Manny's we sell what economists call "Household Durables", that is, products that are designed to last a certain number of years. However... appliances do not last forever.  At some point, and it is impossible to predict with any certainty just when this point will occur, your refrigerator, washer, or range is going to break. 

And, let's face it -- when your fridge or range stops working, when the ice cream is melting in your freezer, or you can't cook that roast when your daughter's bringing her boyfriend to meet you for the first time, well, to say you are not going to be pleased is an understatement!

So... now what?  In an earlier blog I wrote about the life expectancies of different appliances.  

https://www.blogger.com/blog/post/edit/5695512488839797470/7593492381966636773

Let's say you decide that since the appliance is only a few years old, you decide to call Manny's for service.  Like many people, you probably feel your appliance should have worked for more than a few years, which just adds to your frustration at having to make a service call.  We get it, we really do.  But, with only a few exceptions (Speed Queen laundry being a notable example) the manufacturer is only willing to warranty and stand behind their product for a year.  After that, like it or not, repair becomes the consumer's problem.  

So, you decide to give our service department a call (855-8-MANNYS, or 855-862-6697).  At this point your call is answered by one of our service reps, whose job is to schedule a call as soon as possible, at a day that works with your schedule as well.


Debra, one of our service reps, looking up from a service call to smile for my camera

Now, like all servicers (unless the product is still under manufacturer or extended warranty) there will be a diagnostic, or "trip" charge.  This is a necessary fee to cover the transporation, time, and labor cost of being a servicing retailer.  A trained and qualified service technician will drive to your house and diagnose the problem. While it would be great if we could stock every single part on all the various appliances in the market, past and present, that is unfortunately impossible.  If parts have to be ordered, the tech will call our service office and place the parts order, with the intent of returning to your home as soon as possible.


Mike, one of our service reps, in our Wilbraham service department back room checking in a parts order.

How long will this take?  It depends.  Sometimes the part can be overnighted, but sometimes the needed part may be on backorder - at which time we will receive an ETA from the supplier, a date that sometimes changes due to factors outside of our control.  We do carry an inventory of parts in our service department, but carrying ALL parts is simply not feasible.

Normally, this process takes anywhere from two to ten business days.  And the vast majority of the time, your appliance is repaired, functions as expected, and life goes on.


Mike (different Mike), service manager, repairing an electric range


I think the most frustrating service call for consumers is the just-out-of-warranty call.  Yes it would be great if manufacturers would either offer longer product warranties, or make more concessions if your unit is just beyond the warranty date, The reality is that more and more, manufacturers are reluctant to help out once the original warranty period (again usually one year) expires.  Think of it this way: after one year is up, the manufacturer of your appliance is passing the responsibility of maintaining that appliance from them to you!  

Now, there is a "proactive" solution that you can take when buying a new appliance:  Consider adding an extended warranty!  Manny's offers reasonably priced warranty plans that take the manufacturer's original warranty out to five years.  We also add additional benefits beyond the original warranty such as clogged pump repair, food loss reimbursement, and a 25% credit if you don't need to use the warranty (see brochure page below for details)!




In summary, we know that an appliance repair is at best inconvenient, and is often an unexpected expense.  We will our best to minimize your discomfort, and will do our best to repair your unit - properly - in a timely manner!!





Wednesday, September 20, 2023

Exhaust Vents - The Boring Appliance. A primer.

 



It can be exciting to help a customer pick out new appliances, especially if they're moving into a new house or undertaking the remodel of an existing home.  Oh sure, there are lots of decisions, from the big ones like "how much can we spend?" to less life-altering, but still important decisions such as color, style of refrigerator and/or range, cabinet and countertop materials, and so on.  These decisions can be anywhere from fun to nerve-wracking, but the end result is a kitchen, or maybe just a new range or refrigerator, that says something about you, your taste, and your house.

One thing that almost no one asks about is ventilation.  First of all, ventilation is boring!! I've been sitting in front of my laptop for a while now, and I still have no idea how to jazz up this subject!

While we do get the rare customer whose rangehood just died, and they need to replace it, for the most part the exhaust fan is either not considered by my customers, or is an afterthought, a throw-in to the rest of their appliance package.  I've learned that for the most part consumers are not up to speed on how to choose a hood. Consumer magazines and consumer-friendly websites often go into great detail rating stoves and fridges in different fuels and styles, but you have to search to find a decent discussion of vents. (I've also noticed that a lot of salespeople are less than enthusiastic about the ventilation discussion.)  My hope in this blog is to give you at least an overview of your choices.

Essentially, there are three types of ventilation units:  Overhead hoods, Over-the-range microwave-hood combos, and Downdraft vents.  

First, the traditional overhead hood:

At first glance you might find the price range of hoods intimidating!  It's still possible to get a hood for less than $100, and it will look very much like the hood I had in my first apartment in the 80's.  It will taper toward the front, have a toggle switch that gives you low and high speeds, and if you look underneath you will see one or two tiny filters that are supposed to "capture" all the heat and smoke and grease from your food and either duct it to the outside, or pass all that through a charcoal filter and recirculate that cleaner air into the kitchen.  I'll have more to say about recirculation in a bit.






You also can get a shiny stainless steel or glass island hood that suspends from the ceiling, has a much stronger blower, much larger filters to capture grease and smoke, and is aesthetically pleasing, adding to the flavor and decor of your kitchen.  Expect to pay somewhere between $1500 to $4000 for such a piece.

Then there's the middle ground, where most people wind up.  Pricing is usually $250-$800.  More $$ gets you a stronger blower (measured by CFM, or cubic feet per minute, of air movment), better capture, nicer lighting, and a nicer "fit-and-finish".  

Basically, hoods are mounted under an existing cabinet, or suspend from the ceiling.  Ceiling hoods are naturally more money, not just for the simple reason that there is more body to the hood, but also because a ceiling hood has more "eye appeal".  Just as backless ranges and shallow refrigerators cost more, you will pay what I call a "fashion premium" for nicer looking hoods.

Recirculating vs. ducted setups

Now, perhaps your kitchen is set up so that you can't duct the heat and the grease out.  Most hoods offer "recirculating" options.  Do they work?  Well, yes and no.  Dave, one of my long-time co-workers, will often tell his customers flat-out "No!  Don't even bother!".  I think that may be a tad too pessimistic.  I do think a recirculating hood is better than no hood at all, but it is also no match for a ducted hood.  The article below articulates this better than most, I think.

https://kitchenambition.com/do-ductless-range-hoods-work/

If you are going to recirculate, you will get better performance by changing the charcoal filters regularly, something almost no one remembers to do once the hood is purchased and mounted!

Over-the-range microwave- hood combination units


Over-the-range (OTR) microhoods have been a very popular option since the early 90's. Often this can be the right solution for smaller kitchens, as you are combining two appliances into one, thus getting the microwave off the counter and freeing up valuable prep space.  The CFM varies from 300 to 450.  Is that enough power?  Nominally yes.  Will they do the same job as a conventional hood?  Not quite.  OTRs are limited by their design to the amount of capture space they can offer, so they don't "suck up" quite as much smoke as traditional hoods with their full side-to-side filters.  Nonetheless, they will still do an adequate job.  

Hint:  if you're cooking something with a strong smell, such as onions, turn the vent on BEFORE you start cooking!  This way you will already have an updraft, and you are allowing the microhood to do its job better.


Downdraft ventilation

Downdrafts became popular as far back as the 70s and 80s, as companies like Jenn-Air introduced "grill ranges", offering a grill/griddle insertable module on their electric or gas ranges.  They employed a blower motor inside the stove that pulled all the smoke and grease down through a vent in the stove, and then through ducting into your basement.  Did it work?  Well, again, not as well as an updraft.  The main appeal of a downdraft is usually in the aesthetics, espcially in an open-floor-plan setup, rather than performance. 

A passing thought: feedback I received from customers over the years is that they almost never grilled indoors (too much grease and cleanup!)


Finally, two items I'd like to touch on:

1) "Make-up air".  More and more towns are requiring a makeup air system on new homes if the CFM of the hood exceeds 399.  Why is this?  This article explains:

https://kitchen.services/your-guide-to-make-up-air-system/

(So if you notice while hood-browsing that a lot of hoods seem to have 395 CFM, now you know why - these hoods stay just under the threshold for makeup air requirements!)

2) Noise:  The last time I checked the Internet for a list of quietest hoods, I noticed that every model on the Quiet list had one other aspect in common:  They weren't very powerful!  At full power, a venthood is going to make noise.  Just about every hood has multiple speed settings, so if you don't need to run the blower at full power, simply turn it down, and your hood will instantly be quieter!  There's not much one can do about insulating a hood to make it quieter without decreasing performance at the same time.


*** If you have any questions on any of this, please feel free to reach out to me via email, or talk with any of the sales professionals in our ten stores. ***



Wednesday, September 6, 2023

The Evolution of the Modern Kitchen




Helen is a dear friend of mine.  Last week she texted me, telling me her fridge had died.  She drove to our Westfield store and picked out a full-sized French door refrigerator, replacing her now defunct side-by-side.  At the end I reminded her to double check dimensions.  The conversation went something like this:


Me:  Helen, don't forget to double check when you get home.  
Helen:  It's going to be fine.  It's the same as my old one.
Me:  Not really.  Today's fridges are deeper.  You need to make sure you have 31 inches width in all your doorways, not just your front door.
Helen:  It's fine.  
Me:  It probably is.  But you really want to double check, OK?
Helen:  I will, but I know it will fit.
Me:  Humor me?  Just walk the fridge in, please?
Helen:  OK, I will.

The next morning I receive a text:

Helen: Umm, Dave... the fridge is going to be too deep.

I'm not picking on Helen; conversations like this happen every day, and are a vital part of the process of choosing the right refrigerator for your home and kitchen.

But this got me thinking:  Kitchens and kitchen appliances have undergone amazing changes over the decades.  Advances in energy efficiency, changes in style, and - perhaps most importantly - the metamorphosis of the kitchen from a utility room where meals were prepared to the modern kitchen which often serves as the nucleus and hub of the home.

Here's what a 1950's era kitchen looked like:


Note the elaborate stove, with side by side ovens, and solid burners on top.  Also notice the absence of a dishwasher, and the relatively small refrigerator.

Let's move forward in time to the 80's/early 90's:






Now the stove has shrunk to today's standard 30" width. The kitchens now usually had a hood, often very basic as a vent.  Over-the-range microwaves, which served as both microwave and exhaust fan, became more the norm, especially in the 90's.  Color was white (with a black glass window, if the stove had a window and clock at all.)  And we see a dishwasher, a basic water-hogging, too loud to watch TV in the next room, plastic tub model.

Oh, and I love the top-freezer refrigerator with the ice and water dispenser!  No, they don't make fridges like that anymore!

When I started selling appliances in the nineties, a kitchen package often consisted of a basic top-freezer refrigerator, a coil top range, a vent hood, and on newer homes a dishwasher.  The average kitchen was utilitarian, with a typical appliance package running in the $1500-$2000 range.

On to the 2000's:




Stainless steel becomes the rage.   Style becomes more important, as customers show they are willing to pay a premium for a refrigerator that looks more contemporary than the traditional top-freezer models.  First side-by-side units with water dispensers (which actually were popular in the 90's in more upscale homes), and then the French door style fridges, became popular.  Electric stoves mostly transitioned into the glass-ceramic smooth-tops that are commonplace now.  Customers became more willing to spend more for newer styles, or for design aesthetics such as shallower refrigerators or backless ranges (allowing the homeowner to show off new, expensive tiles behind the stove.)  "Built-in" appliances, cooktops and wall ovens, became more popular.

(A footnote here: I'm deliberately not going to talk about the type of kitchen I showed at the beginning of this article.  These impressive kitchens, with their oversized built-in refrigerators and commercial type ranges grew in popularity during the golden years between the dot-com bubble and savings-and-loan bubble, and are still sold today.  In this article, I'm trying to do more of an apple-to-apple comparison of a typical middle-class type kitchen. 



Finally, today's typical kitchen:




Sleeker style lines predominate.  Stainless steel is the color of choice, but "alternatives" have become available (first with GE"s Slate, then shortly followed by the more popular Black stainless steel.)  Dishwashers lost their dials in favor of touch controls, often located on the top of the unit instead of the front thus giving a cleaner, minimalist look.  Refrigerators have more options, such as a fourth drawer for quick snacks or windows that let you see inside the unit.  And - appliances are becoming more and more connected and smart all the time!

What kitchens will morph into in the next ten to twenty years is a great topic to discuss, but I don't think anyone really has a good idea.  It's safe to assume that appliances will continue to become ever more greener and easy to use.  Personally, I think we may start to see more than one color in the kitchen, getting away from the color-matched, monochromatic look of the last thirty or so years.  But... I'm just guessing!

Lastly, I would like to share one last link with you I found on HomeAdvisor.com.  This page has some nice charts showing the changes in appliance style over the last century.






Sunday, August 20, 2023

The search for an all-in-one washer and dryer




I don't know about you, but I've always been fascinated by a Quest.  

History has plenty: The space race to the Moon in the 60's. The search for the head of the Nile in the 19th Century.  The races to the North and South poles (Was Peary really the first to reach the North Pole, or was it Cook?  We may never know.)

https://time.com/6294794/robert-peary-frederick-cook-north-pole-feud/

Quests of all kinds continue today. Think of the race between corporations trying to be the first to develop and market the latest advances in cellphone technology, or the constant struggle by so many manufacturers to make products that are greener and more energy efficient, or the constantly awe-inspiring advances in medicine and surgery that prolong our lives.

Now, there are some areas in which I wish there was some sort of quest, or race:  Can't we find a way to make airline travel less uncomfortable?  Can't we find a pill that lets us lose weight instantly without side effects or repercussions?  Can't anyone make canned chili that actually tastes like real chili?

In my business, one such elusive quest has been in the laundry category: The All-in-one washer/dryer.

Why hasn't anyone been able to produce a unit that:

  1.  Cleans and dries clothes properly, 
  2.  Doesn't take four hours to finish one load, 
  3.  Has the large capacity we have come to expect and demand from our washers,
  4.  Is energy efficient,
  5.  Can be used in different settings?

So far, no manufacturer has been up to conquering all these bullet points.  

The biggest challenges have been:

  1. Shortening the cycle times.  Most combos take 3-4 hours to complete a load.
  2. Small capacity.  Most of the reliable all-in-ones are from European based manufacturers, and are made for the generally more compact kitchens that are the norm across the pond

Just how small are Euro-washers?  Typically, they are the size of a modern dishwasher (34" tall, 24" wide and deep.)  Dishwasher sized washers and dryers have been a hard-sell here in the U.S.

Well, up to the plate comes GE!  

Earlier this year they launched a full sized unit that addresses all the challenges mentioned above.

 https://www.geappliances.com/appliance/GE-Profile-4-8-cu-ft-Capacity-UltraFast-Combo-with-Ventless-Heat-Pump-Technology-Washer-Dryer-PFQ97HSPVDS

  1. Cycle time has been reduced to approximately two hours, which is consistent with what one expects from todays washers.
  2. At 4.8 cubic feet, GE has given the public a washer that is actually larger than average sized - even for today's oversized units!
  3. Like all good front-loading machines, large loads of clothes come out clean. By using a condenser coil, GE can dry that large load much faster than other combo units. And the most amazing part of this: The clothes actually get dry on a standard 110v plug!  There is simply no other machine that can offer a fast drying time without a dedicated 30 amp outlet.
  4. By using heat pump technology, GE is able to significantly reduce energy consumption on the drying side.  In fact, some utility companies offer rebates on heat pump dryers (and I suspect more will follow.)
  5. Design adaptability.  To me, this is one of the unit's coolest aspects adaptability!  Because it runs on a standard 115v circuit, and because it does not need to be vented, this machine can be placed in a variety of places throughout the house!

                                                                   



I spoke briefly with Scott, one of our service techs, about the quality of this new product.  Scott was exuberant about the internal construction, and believes that these combos will prove to perform reliably.  (Most people don't realize that for an appliance repairman to actually "like" an appliance is a rare event, possibly because they spend all day fixing broken appliances.)

GE is excited about this breakthrough appliance, and so are we at Manny's.  We feel this unit will be the right go-to solution for a lot of unusual applications.

Now, back to the canned chili problem...





Friday, July 28, 2023

The Massachusetts Sales Tax Weekend Is Almost Upon Us!



First, a disclaimer:  This blog really is only of interest to Massachusetts customers!  (Sorry VT, NH, CT, RI shoppers.)

Of course, if you live in the Granite State, I'm sure you could care less about a sales tax holiday, right?

If you live in one of the great states of Connecticut, Rhode Island, or Vermont this blog is going to be of little help to you (unless you are willing to drive to your nearest Massachusetts Manny's.)

But -- if you reside in the Bay State, then I'm sure you're already well aware of our state's no-sales-tax weekend, this year occuring on August 12th and 13th!

Massachusetts is one of 30 states that implemented a sales tax holiday in recent years, with the intent of both helping consumers with back-to-school purchases, and to help retailers in what is normally a bit of a slowdown in traffic.

What makes the Massachusetts sales tax holiday different from other states?  The biggest, actually by far the most important difference, is the dollar cap.  In Massachusetts, you can save the entire 6.25% sales tax on any purchase up to $2500! (Do note - over $2500, and you pay the full tax.)

Keep in mind: The cap is $2500 per product, NOT on the entire purchase.  So, go ahead and add a new dryer to your washer, or upgrade your kitchen while saving a couple of hundred dollars! 

As far as our neighboring states are concerned, only Connecticut has any sort of program, and it is far more restrictive:

Connecticut:   Clothing and shoes under $100 per item are tax-exempt from the state sales tax of 6.35%.

Rhode Island  or Vermont.  Currently there is no such program, although it appears RI is considering a holiday similar to Massachusetts'.

The result (perhaps unintended originally) of the unusually high limit in Mass is that sales in certain businesses (such as the household appliance business) spike - dramatically!  Most, but not all, of our products fall neatly into the under-$2500 category.  As a result, many of our customers will time their appliance purchases to take advantage of the extra savings the tax holiday offers (plus, let's be honest... who doesn't want to find a way to pay less tax, yes?)

Have you ever shopped in a mall or big box store on a tax holiday weekend?  If you have,  you were probably frustrated by the huge crowds of shoppers, which can make getting the attention of salespeople challenging! (Personally, I haven't had the pleasure of shopping the tax holiday - I've always been on the other end, doing my best to at least try to take care of our customers.  The experience can be stressful, for employees and customers alike!)

There is a solution to beating the crowds, and a solution we strongly encourage:  Come in between now and Friday August 11.  We will be busy, but not overwhelmed.  We can work with you and help you with your purchase. Whether it's a basic washer for an apartment you're renting, a new range to replace the old coil top unit you've been nursing along, all the way up to putting together an appliance suite for a remodel or kitchen upgrade, we can help!

Here's the procedure we've developed over the years:

  1. 1) You come in ahead of time and speak with one of our experienced salespeople, so we can assist you in picking out your appliances.
  2. 2) We put together on paper a "quote", outlining your purchase.
  3. 3) On the 12th and 13th Manny's dedicated staff gets up early and drives to work, usually a large cup of strong coffee in hand, and begins processing these payments.  

The only stipulation to this strategy, which we have used effectively in past years, is that your purchase must be paid in full on August 12 or 13. (That means no deposits or layaways.  Sorry -- state rules!) during those two days.  

Now, please keep two thoughts in mind:  

  1. 1) This tidal wave of business is going to stress inventory levels that are still recovering from the Great Pandemic. 
  2. 2) As hard-working as our delivery and warehouse guys are, there are only so many deliveries we can perform each day.  

So, as in past years, please be patient with us!  We will do our best to get your tax-free appliances to you as quickly as possible.

If you have any questions regarding any of the above, you can always reach out to any of our staff at our various locations.

Finally, one last thought:

Happy Shopping!!

Thursday, July 13, 2023

Dave, How Long Do Appliances Last These Days??

I think I get asked that question more than any other when I'm helping customers pick out new appliances.  

Before I get into that however, let me give you an update on current promotions:  The July 4th promo period officially ended on Wednesday July 12, but some manufacturers have extended their discount allowances to us for a bit longer.  I can't promise that every single item has been extended, but this list should give you a general guideline.

  • GE -- most offers are extended through 7-19.  
  • Whirlpool, Maytag, Kitchenaid. -- Most deals appear to be over as of July 12.
  • LG --   most deals run through 7-19.
  • Frigidaire/Electrolux -- Good news here!  Deals mostly run through 7-26.
  • Samsung -- most promos now run through 7-26.                                                              

So if you missed the Independence Day sales, in many cases there's still time to hurry into your local Manny's and take advantage!!

Now, back to longevity of today's appliances.

I read through a dozen or more articles last night from various sources trying to find a consensus of estimates.  Below, I'm linking two sites with recent articles that seem to fall in the middle of the curve.

First, from "This Old House":

How Long Do Appliances and Parts of Your Home Last?

Here’s a guesstimate of how long things last around your home to help you plan for routine maintenance.