"So, David. Tell me why I should buy from Manny's instead of one of the big retailers?"
I get asked a question like this at least a couple of times a month. And, to be honest, it is a great and very fair question! Just what does a retailer like Manny's offer you, the consumer, vs. the Big Box Behemoths out there?
I'll start with some easy answers:
1) We can normally deliver faster. Often we can send professional delivery personnel to your house 2-3 business days after you order an appliance. Note --We can also hold your merchandise if you're not quite ready to take delivery.
2) We service what we sell! With only a few exceptions, we are factory authorized to service your appliance, whether within the manufacturer warranty period, with an extended warranty period (should you have had the foresight to purchase a service contract with us), or outside the warranty period.
3) EXCLUSIVE REBATES!! This is a big plus!! Yes, we have access to manufacturer rebates not available to the so-called Big Box stores. Manny's is part of the New England Appliance Group, a powerful wholesale buying group. This group negotiates with the vendors so that its members can offer exclusive rebates to customers - that's on top of any national rebates that are in play. These rebates can be as large as $1500, and are often in the $300-$600 for three and four piece appliance packages.
Here's a sample rebate:
These are all excellent reasons to consider Manny's for your next appliance purchase!
Today, I would also like to talk about one more reason that doesn't get brought up as often:
"I have an unusual situation. I'd like to discuss this with someone who knows what they're talking about."
And yes, this statement also comes up several times a week. Here at Manny's, being a "specialty retailer", one that finds solutions for customers every day, we feel we are better equipped to help you out with these issues.
Some of the questions we get asked include:
- -- The drain spout for my washer is very high. What can I do about this? Which washer should I buy?
- -- I'd like an over-the-range microwave that also serves as an exhaust vent, but I don't have very much space above my stove. What can I do?
- -- Can my range be converted from natural gas to propane? If so, what do I need to do?
- -- My old dishwasher (or stove, or refrigerator, etc.) is only four years old and it's broken. What are my options?
- -- I'd like a new French Door refrigerator, but I only have 68" in height. What are my options?
- --I'd like to take advantage of the President's Day promos, but I won't need my appliances delivered for a while. What should I do?
- -- I need to replace my dishwasher, but I can't install it. Can you help us?
- -- I need to replace an old range that doesn't have a back. I've heard they've changed over the years. What should I do?
You get the idea. We're specialists! We've probably run into your scenario before, and can offer advice and solutions to your dilemma.
I like to think that we aren't just salespeople, but appliance consultants. Take advantage of our expertise and our experience. Many of Manny's employees, myself included, have been in the appliance industry for decades!
Please reach out to any of our ten stores with your appliance questions or needs. We look forward to helping you out!