The Mass Tax Holiday is over. Now what?? Should I still make a purchase??

 

Well, the infamous Massachusetts tax free weekend has passed.  We had an incredible weekend! Thank you to all our customers who visited us during this hectic period.  We are grateful for your business, and we know that none of this is possible without your support!

(And yes I know... to New Hampshire residents who reside in a state without sales tax, a "tax holiday" in a complete non-event!)

So, now that the TF weekend is in the rear-view mirror, we still have to get all these products to you. Now it's time for our delivery and warehouse teams to take over.

First:  We have to order all this merchandise.  Our warehouse team gets almost literally buried in the days after the tax holiday.

Second:  We pride ourselves in getting your products to you in a timely manner. Our warehouse crews somehow manage to unload merchandise from incoming trailers, check in, sort, organize, rearrange, and finally reload all these appliances onto our delivery trucks, ultimately sending them to your homes, or to one of our showrooms if you chose to pickup your merchandise instead.

I know it sounds like a lot of work, and it is!  We do pride ourselves in having the right people and infrastructure to get all this product out to you in a timely manner.  (Think of this as one of the many reasons to purchase from a local retailer like Manny's!)

                 Shawn St. Marie, one of our warehouse managers, hauling a range from warehouse to loading dock.

                                                                             

                                Appliances on our Wilbraham loading dock waiting to be loaded onto delivery trucks.

From there, our delivery team takes over.   Our trucks normally carry 7-13 orders per trip (trucks in our outlying areas with more travel between stops, such as Central NH, of course can only manage fewer stops then a truck that services Springfield or Worcester with relatively short drives between customers.)

Unfortunately, and despite our best efforts, hiccups still happen.  Even though both Manny's and our distributor attempt to stock up for the TF event, temporary backorders do occur.  

And we know, despite our best efforts, concealed damage (dents, dings, scratches etc.) sometimes happens.  Should that happen we usually give you the choice of accepting a damage allowance if the blemish is livable, or we will reorder the product and redeliver as quickly as possible.   

Fortunately for everyone involved, damage doesn't happen often!  When issues do arise, be assured we will do our best to accommodate you in a timely manner.

But what if you didn't shop with us on the second week of August?  What if you don't live in Massachusetts?

Don't be shy about purchasing from us in the upcoming weeks! Labor Day specials and discounts are about to appear, usually starting the middle of this week (August 22 is the start day for the majority of our specials.)  

Reach out and speak to our sales professionals in any of our eleven showrooms if you have any questions on the above, or if you are considering an appliance purchase in the upcoming weeks.  We're here to assist you in making the correct appliance for your needs and wants!!